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COVID - 19 Policy

Staying safe at Level 4

We are at COVID-19 level 4 in Aotearoa, the following guidelines apply:

  • we are not receiving or shipping any goods at this time
  • we continue to operate online only and both our stockists are closed
  • we are cleaning and disinfecting our workplace regularly
  • we are sticking to our bubble
  • we are still taking orders online but not processing these until Level 3
  • contactless payment will be our only option

Staying safe at Level 3

When we move to COVID-19 level 3 in Aotearoa, the following guidelines apply:

  • we will commence processing online orders and commence receiving and shipping goods
  • our stockists may reopen
  • we will continue cleaning and disinfecting our workplace regularly
  • we will practice physical distancing with our couriers by using temporary barriers
  • contactless payment options will still be the only payment option

Staying safe at Level 2

 

When we move to COVID-19 level 2 in Aotearoa, the following guidelines apply:

  • we will continue processing online orders, receiving and shipping goods 
  • we will continue cleaning and disinfecting our workplace regularly
  • we will practice physical distancing with our couriers
  • contactless payment options will still be the only payment option

Returning to Level 1

When we move to COVID-19 level 1 in Aotearoa, the following guidelines apply:

  • we will return to processing online orders, receiving and shipping goods, business as usual
  • we will continue to clean and disinfect our workplace less rigorously but often
  • we will return to business as usual engagement with our service providers, key personnel and couriers
  • contactless payment options will still be the only payment option